{"id":13144,"date":"2025-10-13T09:00:30","date_gmt":"2025-10-13T08:00:30","guid":{"rendered":"https:\/\/www.voxelgroup.net\/blog\/?p=13144"},"modified":"2025-10-22T11:04:32","modified_gmt":"2025-10-22T10:04:32","slug":"facturacio-electronica-per-a-cadenes-hoteleres-internacionals-el-cami-daccor-cap-a-la-digitalitzacio","status":"publish","type":"post","link":"https:\/\/www.voxelgroup.net\/blog\/ca\/facturacio-electronica-per-a-cadenes-hoteleres-internacionals-el-cami-daccor-cap-a-la-digitalitzacio\/","title":{"rendered":"Facturaci\u00f3 electr\u00f2nica per a cadenes hoteleres internacionals: el cam\u00ed d\u2019Accor cap a la digitalitzaci\u00f3"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Tiempo de lectura:<\/span> <span class=\"rt-time\"> 4<\/span> <span class=\"rt-label rt-postfix\">minutos<\/span><\/span><p><span data-contrast=\"auto\">Les cadenes hoteleres internacionals s\u2019enfronten a diversos reptes quan es tracta de la <strong>digitalitzaci\u00f3 i integraci\u00f3 de diferents prove\u00efdors<\/strong> i sistemes dins d\u2019una mateixa xarxa. A m\u00e9s, pel que fa a la facturaci\u00f3 electr\u00f2nica, el compliment de les normatives locals \u00e9s una necessitat real quan s\u2019opera en m\u00faltiples pa\u00efsos al mateix temps.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Per a les cadenes hoteleres amb pres\u00e8ncia internacional, escollir partners tecnol\u00f2gics adequats pot ser la soluci\u00f3 per aconseguir una <strong>transici\u00f3 fluida cap a la digitalitzaci\u00f3 dels processos de facturaci\u00f3 electr\u00f2nica i aprovisionament<\/strong>. \u00c9s el cas d\u2019Accor, el grup multinacional franc\u00e8s d\u2019hoteleria, que va escollir Voxel, an Amadeus company com a partner de facturaci\u00f3 electr\u00f2nica per a una part significativa de la seva operaci\u00f3 a Europa.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">La hist\u00f2ria d\u2019Accor<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><a href=\"https:\/\/all.accor.com\/a\/en.html\"><span data-contrast=\"none\">Accor<\/span><\/a><span data-contrast=\"auto\"> \u00e9s un dels grups hotelers m\u00e9s grans del m\u00f3n, amb m\u00e9s de 5.000 hotels en m\u00e9s de 100 pa\u00efsos i diversos tipus d\u2019allotjament, des de franqu\u00edcies fins a resorts de luxe. Com a conseq\u00fc\u00e8ncia, el grup hoteler emet i rep milers de factures al mes, no nom\u00e9s per reserves, sin\u00f3 tamb\u00e9 per la seva extensa xarxa de prove\u00efdors.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">En un cas com el d\u2019Accor, un prove\u00efdor tecnol\u00f2gic ideal per a la facturaci\u00f3 electr\u00f2nica ha de complir els requisits seg\u00fcents:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Integraci\u00f3 fluida amb el PMS<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Un equip legal dedicat per garantir el compliment normatiu<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Experi\u00e8ncia en la cadena de d\u2019aprovisionament.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Gran capacitat d\u2019arxiu digital.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Una plataforma robusta i escalable<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">L\u2019any 2013, Accor va escollir Voxel com a prove\u00efdor de facturaci\u00f3 electr\u00f2nica per a 450 hotels de la seva xarxa en set pa\u00efsos europeus (Fran\u00e7a, Espanya, Portugal, Alemanya, \u00c0ustria, It\u00e0lia i Pa\u00efsos Baixos). Aquesta col\u00b7laboraci\u00f3 va permetre al grup hoteler automatitzar les comandes als prove\u00efdors, aix\u00ed com <\/span><a href=\"https:\/\/www.voxelgroup.net\/ca\/solucio-bavel-billing\/\"><span data-contrast=\"none\">l\u2019emissi\u00f3 i recepci\u00f3 de factures<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">La import\u00e0ncia de la integraci\u00f3 amb el PMS<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Un sistema de gesti\u00f3 de propietats (PMS) \u00e9s el cor d\u2019un hotel, ja que centralitza totes les funcions clau de l\u2019operaci\u00f3. Totes les dades recopilades a la plataforma \u2014com ara informaci\u00f3 dels hostes, check-ins icheck-outs, tarifes, pagaments, c\u00e0rrecs durant l\u2019estada i m\u00e9s\u2014 s\u00f3n fonamentals per a l\u2019emissi\u00f3 de factures.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Sense un partner de facturaci\u00f3 electr\u00f2nica que s\u2019integri amb el PMS escollit, els hotels necessiten un equip dedicat que introdueixi manualment la informaci\u00f3 necess\u00e0ria per a cada factura emesa. Accor opera amb dos sistemes PMS: Opera i FOLS, la seva pr\u00f2pia soluci\u00f3 iPMS (sistema integrat de gesti\u00f3 de propietats). Amb la plataforma de Voxel, totes les dades de les factures s\u2019extreuen autom\u00e0ticament de FOLS i Opera (inclosa la migraci\u00f3 en curs a Opera Cloud) per completar i emetre les factures sense necessitat d\u2019intervenci\u00f3 manual.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Digitalitzaci\u00f3 de factures: escalabilitat i compliment normatiu<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Amb menys esfor\u00e7 hum\u00e0 dedicat a completar manualment les factures, m\u00e9s temps invertit en tasques de valor afegit, automatitzaci\u00f3 de processos i acc\u00e9s a <\/span><a href=\"https:\/\/www.voxelgroup.net\/ca\/la-plataforma-bavel\/\"><span data-contrast=\"none\">la xarxa Bavel de Voxel<\/span><\/a><span data-contrast=\"auto\">, els 450 hotels d\u2019Accor van <strong>aconseguir augmentar el volum i la velocitat d\u2019emissi\u00f3 de factures.<\/strong> \u201cLa connectivitat directa amb m\u00e9s de 1.000 empreses tur\u00edstiques\u00a0a tot el m\u00f3n permet intercanvis entre empreses (B2B) instantanis en el proc\u00e9s de facturaci\u00f3\u201d, afirma Karine Picard, Directora de Producte a Accor.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Segons Karine Picard, un hotel amb 100 habitacions emet al voltant de 10.000 factures a l\u2019any, cosa que equival a una hora i mitja di\u00e0ria dedicada a tasques manuals relacionades amb l\u2019enviament de factures. El 2023, es van processar 6.000.000 de factures d\u2019Accor a trav\u00e9s de la plataforma de Voxel, xifra que va augmentar a aproximadament 8.000.000 el 2024. Sense la tecnologia Voxel, aix\u00f2 suposaria centenars d\u2019hores di\u00e0ries dedicades al processament de factures cada any.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Aquestes xifres demostren com<strong> les connexions fluides amb altres prove\u00efdors tecnol\u00f2gics i socis com les ag\u00e8ncies de viatge s\u00f3n claus per escalar el volum de factures electr\u00f2niques emeses per una cadena hotelera internacional.<\/strong> La tecnologia de Voxel no nom\u00e9s va permetre als hotels augmentar la seva efici\u00e8ncia, sin\u00f3 tamb\u00e9 va\u00a0garantir el compliment normatiu de la facturaci\u00f3 electr\u00f2nica, refor\u00e7ant el seu paper en ajudar-los a complir amb els requisits legals internacionals.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Finalment, les factures dirigides als clients finals (B2C) s\u2019integren als seus perfiles d\u2019Accor Live Limitless (ALL), permetent-los accedir-hi a trav\u00e9s de l\u2019app o del lloc web d\u2019ALL. Aquest projecte millora l\u2019experi\u00e8ncia del client i l\u2019efici\u00e8ncia operativa.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Mira l\u2019entrevista completa amb Karine Picard i descobreix m\u00e9s sobre els beneficis de la facturaci\u00f3 electr\u00f2nica per a Accor Hotels.<\/span><\/b><\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"Interview to Karine Picard - Accor Hotels\" width=\"1080\" height=\"608\" src=\"https:\/\/www.youtube.com\/embed\/envVgsr9s5A?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><b><span data-contrast=\"auto\">\u00a0<\/span><\/b><\/p>\n<h2><b><span data-contrast=\"auto\">Soluci\u00f3 per la cadena d\u2019aprovisionament<\/span><\/b><\/h2>\n<p><span data-contrast=\"auto\">Quan es tracta de gestionar una cadena hotelera internacional, sempre hi ha una xarxa d\u2019aprovisionament en segon pla que garanteix una gesti\u00f3 eficient de l\u2019inventari. A causa de la seva operaci\u00f3 global, Accor compta amb la seva pr\u00f2pia central de compres, Astore. Dedicada al sector hoteler, Astore s\u2019encarrega d\u2019adquirir aliments, mobiliari, equipament, productes i serveis per a milers d\u2019hotels arreu del m\u00f3n.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Amb m\u00e9s de 4.500 prove\u00efdors, Astore gestiona 3.000 milions d\u2019euros a l\u2019any, cosa que implica l\u2019intercanvi de milers de comandes, albarans i factures. La <\/span><a href=\"https:\/\/www.voxelgroup.net\/ca\/solucio-bavel-procurement\/\"><span data-contrast=\"none\">soluci\u00f3 per digitalitzar la cadena d\u2019aprovisionament de Voxel<\/span><\/a><span data-contrast=\"auto\"> es va integrar a Astore per facilitar la recepci\u00f3 i el processament electr\u00f2nic de comandes dels principals prove\u00efdors.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">En termes de volum, Voxel va processar 7.000 comandes d\u2019Astore el 2023, arribant a m\u00e9s de 10.000 comandes enviades el 2024. La digitalitzaci\u00f3 del proc\u00e9s d\u2019aprovisionament i facturaci\u00f3 electr\u00f2nica permet als hotels d\u2019Accor augmentar la seva efici\u00e8ncia, beneficiar-se de cicles de pagament m\u00e9s r\u00e0pids i millorar la relaci\u00f3 amb la seva xarxa de prove\u00efdors.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">El cam\u00ed cap a la digitalitzaci\u00f3 de la facturaci\u00f3 electr\u00f2nica dels 450 hotels d\u2019Accor ha estat fluid i sense complicacions gr\u00e0cies a la capacitat de Voxel per integrar-se amb les plataformes existents d\u2019Accor, p<strong>roporcionar connexions robustes i escalables que milloren l\u2019efici\u00e8ncia operativa i garantir el compliment normatiu global.<\/strong> A m\u00e9s de digitalitzar les factures dels seus hotels, Accor ha seleccionat Voxel com el seu prove\u00efdor certificat de facturaci\u00f3 electr\u00f3nica (<\/span><i><span data-contrast=\"auto\">Plateforme Agr\u00e9\u00e9e<\/span><\/i><i><span data-contrast=\"auto\">)<\/span><\/i><span data-contrast=\"auto\"> per complir amb la llei de facturaci\u00f3 electr\u00f3nica B2B de Fran\u00e7a.\u00a0 <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>M\u00e9s informaci\u00f3 sobre la digitalitzaci\u00f3 de factures per a hotels.<\/p>\n","protected":false},"author":3,"featured_media":13154,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"categories":[1642,1636],"tags":[],"coauthors":[110],"class_list":{"0":"post-13144","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-digitalitzacio","8":"category-facturacio-electronica"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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