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Are invoices slowing you down?

Every month, hotels spend countless hours emailing invoices to corporations, TMCs, OTAs and business travelers. If an invoice is missing or wrong, payments can be delayed by weeks, affecting cash flow, internal operations, and frustrating staff. Currently, leading online travel agencies (OTAs), corporations and corporate guests are enforcing invoice-before-payment procedures, commonly referred to as invoice retrieval, in order to recover or offset VAT. There’s a direct consequence for the hotel: in essence, failure to submit the invoice within the required timeframe results in delayed payment.

Voxel’s Bavel Billing solution is a game-changer

Automating the invoice issuance process ensures seamless delivery, full visibility into tracking, and faster collections.

How does it work?

  1. When the hotel receives the notification about the creation of a payment and the requirement to submit an invoice before collection, no action is needed at that moment. 
  2. Once the Bavel platform receives the invoice from your PMS, it automatically matches it with the payment and unlocks the payment details
  3. The hotel can then proceed with the payment collection as usual. 

From Booking to Payment in 3 Steps

Booking & Notification

When a qualifying booking is made (e.g., via a partnered OTA or TMC), you’ll get an automatic notification that an invoice is needed. (No need to remember – the system alerts you.)

Click Invoice Upload

A day before check-out, click the secure link sent to your email. Review the pre-filled invoice details and hit send. (If you use e-invoicing software or PMS integration, this can even happen automatically!)

Instant Payment

That’s it – the invoice is delivered to the client in the required format, and the virtual card is unlocked for payment immediately. You get paid without much further actions.

Why now?

Global e-invoicing expansion

2026–2028: New B2B invoicing regulations are coming into effect across Europe and globally, including countries like France, Belgium, Poland, Germany, Spain, and others. Electronic invoicing is a global standard.  

Faster collection and better chashflow

Streamlining your invoice submission process leads to faster collections, improved cash flow, and greater satisfaction among corporate clients.

Industry trend: invoice retrival

Leading OTAs and TMCs require invoices for every booking to meet corporate governance standards. Invoice retrieval is becoming a travel industry norm, with hotels being the most impacted by this shift.  

Stronger relationships

Strengthen relationships with your corporate guests and partners, including OTAs, TMCs, and corporations, by offering a seamless invoicing experience.

Benefits for the hotel: Faster payments, less manual work and happier guests

Faster Cash Flow

Get paid in days, not weeks. By sending invoices at check-out, Virtual Credit Cards are charged immediately rather than remaining unprocessed. Imagine tens of thousands in revenue per month hitting your account two weeks earlier than before.

Lower Admin Costs

Save dozens of hours per month. Our solution eliminates the back-and-forth associated with billing requests. Your reception and billing teams save time and can therefore focus on your customers and their other priorities.

Fewer Errors & Disputes

No more missing or wrong invoices. Fewer payment disputes = less headache for your finance team.

Resolve your questions and discover how Voxel Bavel Billing’s solution can help you simplify your relationship with OTAs and TMCs.

Ready to accelerate your payments
and lighten your team’s load?

👋 Get started: Talk to an expert

Jorge Burrull Signature

Resolve your questions and discover how Voxel Bavel Billing's solution can help you simplify your relationship with OTAs and TMCs.

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Plataforma de transacción electrónica

Categoría 6: Gestión de procesos

Solución: Instalación y parametrización del software de comunicación que permite al beneficiario el intercambio transaccional a través de la plataforma Bavel de facturación electrónica y otras transacciones relacionadas a procesos de compra y/o venta.

*Precio desde 6.000 €

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Electronic transaction platform

Category 6: Process management

Solution: Installation and parameterization of the communication software that allows the beneficiary to exchange transactions through the Bavel platform for electronic invoicing and other transactions related to purchase and/or sale processes.

*Price from 6000 €

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