baVel Community Manager

Do you enjoy giving customer service? Are you looking for a multicultural, talented and enthusiastic team? We are waiting for you!

Reporting to the Area Manager, the candidate will be in charge of maximizing the % of electronic invoices sent by the suppliers that operate through the baVel network, targeting to reach 100% of their invoices issued electronically. Developing the link between the client and its supplier in order to achieve the client’s activation protocol.

Being aware of every protocol and keep them documented and updated, as well as any situation that may affect the development of the projects.

Taking advantage of being in touch with the users to detect possible threats, opportunities and improvements, as well as identifying Leads for the Business Team.

Active participation on typical RollOut campaigns and/or the new PRM service.

Nice to have:

  • Previous experience as an administrative agent
  • Advance level of English, Spanish and Catalan is a must (other languages will be highly valued)
  • Good communications skills

Why do you want to be a Voxelian?

  • We have an excellent work environment with more than 25 nationalities
  • Intensive workday on Fridays and telework (yes, you read that right!)
  • Career Plan
  • Flexible retribution, massage services, mindfulness, yoga, stretching…
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