Bavel Pay was the product chosen by Sidetours. Bavel Pay is an electronic payment solution provided by Voxel that is capable of automatically issuing payments through more than a dozen partners. Thanks to this solution, Sidetours was able to begin automatically issuing virtual credit cards (VCCs) to all its suppliers in less than 5 months.

Also, and thanks to Bavel Pay’s innovative modules, Sidetours has ensured they receive all invoices, because the VCCs it issues are activated only after the hotel has issued the invoice for the service.

The operation is very simple: Sidetours sends a payment instruction to Bavel Pay. Then, Bavel Pay connects to its supplier payments hub to obtain the VCC. In the case of Sidetours, the VCC issues Ixaris. When Bavel Pay obtains the information from the VCC, it distributes it to the hotel. Once the end-customer arrives at the establishment, the hotel issues the invoice for the service and it is only at that time that the VCC gets activated so the hotel can receive payment. Bavel Pay sends the invoice to Sidetours
for it to be integrated with its ERP. This process is automatic and does not require human intervention.

This way, Sidetours as well as the hotel obtain what they need. On one hand, the hotel obtains a VCC at the time the reservation is made as a guarantee of payment and the receptive tour operator can recover the invoice before check-out. “In the past, the hotel was not in a hurry to send the invoice because they had already received payment. Now, all parties are happy”, explains Pep Álvarez, Deputy CFO of Sidetours.