in Spain and
The starting point
In 2016, UDON decides to re-engineer the processes to implement control of stock and centralize the management for all owned restaurants and franchises. UDON has its own stock’s discount control system, but it lacks traceability when registering the merchandise.
Employees have to revise and register the merchandise manually based on the paper delivery note. This process implies time and could originate manual errors. As a consequence, discrepancies during the stock management are usual causing setbacks in the daily work of the restaurants.
IT Manager en UDON
Even though UDON developed an integration with one of its suppliers to connect digitally, the restaurant chain decides to find a specialised partner to connect with the remaining suppliers. “There are many suppliers that do not have IT departments and we couldn’t develop an integration for each one”, explains Joanmi Bardera, IT Manager at UDON.
Via baVel, UDON digitizes the submission of purchase orders and the reception of delivery notes and invoices. For the final user – the businesses – baVel’s technology is transparent, managing the stock through a web portal with SAP technology.
Regarding the integration with suppliers, the process is fast as the majority already work with baVel. For the remaining, baVel develops the integration to add them to the network and connect them with UDON.
“When we start to work with a new supplier, they have to be part of baVel’s network or connect with it”, explains Bardera.
After baVel’s implementation, UDON has opened 12 new restaurants without having to increase the administrative team. At present, UDON connects electronically with 90% of its suppliers via baVel and the restaurant chain is capable of managing 9,000 purchase orders, 4,500 delivery notes and 10,000 invoices automatically.
Stock discrepancies have reduced drastically and the users’ feedback is more positive: “restaurants are happy with the new operating system as it is easy and the stock registry is done automatically. Furthermore, the franchised has its own access to baVel to manage invoices”, explains Bardera.
The digitalization of the procurement process at UDON and the elimination of paper in its procedures belongs to the People, Product, Planet initiative, which aims to reduce the restaurant chain’s impact in the world.
to final users
+9k purchase orders
and +10k invoices.
of papers in all